About BN88
What is BN88?
A sports betting and casino platform for players in Bangladesh, with cricket betting, slots, live dealer games, fishing games, card games such as Teen Patti, Rummy and Andar Bahar, and lottery. See About BN88.
Is BN88 licensed?
BN88's operator, VB Digital N.V., publishes a Curaçao licence reference (GLH-OCCHKTW0712302019) and states that its games are RNG-certified by iTech Labs. You can check any Curaçao licence, and the websites it covers, on the Curaçao Gaming Authority's public register. A Curaçao licence does not make online gambling legal in Bangladesh or any other country, so check the law where you live.
Which BN88 websites are official?
bn88app.com and bn88.vip. If you're unsure about any other address, ask support before signing in.
What happens if I lose connection during a game?
Your bet is already logged and is settled on the game's outcome. Check Bet History in the Personal Center for the result.
What if I hit a technical glitch?
Contact support right away with the game name, the approximate time and a screenshot if you can.
Registration and verification
What do I need to register?
Only a username, a password and confirmation that you are 18 or over. After that, verify your mobile number and email in your profile. See how to register.
Will I need to verify my identity?
Yes, at some point. BN88 can ask for a full passport, a driver's licence (front and back) or a national ID card, and may also ask for proof of address such as a utility bill. Unverified accounts can be suspended, and withdrawals can be blocked until documents are provided.
Can I have more than one account?
No. One person, one account. Duplicate accounts can all be suspended or closed, and bonuses forfeited.
Account and login
How do I log in to BN88?
Select Login at the top of the site or app and enter your registered details. See the BN88 login guide.
Is there a separate VIP login?
No. VIP members use the standard login, and VIP status shows in the VIP section once signed in.
Can I log in with my phone number?
Yes. Use the Mobile number tab on the login screen and sign in with an SMS code. Your number must be verified on the account.
I forgot my password. What now?
Select Forgot Password on the login screen, or sign in with an SMS code if your number is verified. Never share your password with anyone.
Can I use one account on the website and app?
Yes. The same login works on both.
Deposits and withdrawals
How can I deposit on BN88?
With bKash, Nagad, Rocket or Upay from Personal Center → Deposit. Verify your mobile number first. See the deposit guide.
How long does a withdrawal take?
BN88's help centre says withdrawals usually process within 2 to 5 hours; the withdrawal screen allows up to 24 hours. Each request can be ৳400 to ৳25,000. See the withdrawal guide.
Why is my Available Amount lower than my balance?
Usually because a bonus wagering requirement is still running. Finish it, or wait for it to expire, before withdrawing.
Can someone else deposit for me?
No. Every deposit must come from a payment account in your own name. If money arrives from someone else's account, contact support straight away.
Can I withdraw straight to a bank account?
Yes, as long as the bank account is in your name. Withdrawals generally go back to a method you deposited with, for security.
Can I cancel a withdrawal?
If it hasn't been processed yet, ask support to cancel it. Once processed, it usually can't be cancelled.
How do I change my payment method?
Make a deposit with the new method; it then becomes your default.
Are there withdrawal or currency fees?
BN88 says it doesn't charge withdrawal fees or foreign exchange fees. Your wallet provider (bKash, Nagad and so on) may still charge its own fees.
App
Does BN88 have an app?
Yes, for Android (7.0 or later) and iPhone. On Android it's a direct APK download, version 2.03, about 65 MB. It isn't on Google Play. See the app download page.
Where should I download it from?
Only from the official App Download link, never from files shared in chat groups.
Games
Does BN88 offer cricket betting?
Yes. Cricket is the featured sport in the Sports section.
Which slot providers are on BN88?
More than 50, including JILI, PG, JDB, Pragmatic Play, NetEnt, Hacksaw Gaming and SPRIBE. See BN88 slot games.
What is in the live casino?
Game shows such as Crazy Time and Funky Time, Bac Bo, Super Sic Bo, Fan Tan and roulette from ten providers including Evolution and Ezugi.
Are Teen Patti and Andar Bahar available?
Yes, in the Poker tab along with Rummy, Dragon-Tiger and Texas Hold'em.
What are fishing games?
Arcade-style games where you shoot at fish for multipliers. See fishing games.
VIP, promotions and affiliate
What is the difference between My Rewards and My Rebates?
My Rewards collects rewards credited to your account; My Rebates tracks rebates, a return of part of your play. See VIP.
Where are current promotions?
On the Promotion page. Each offer has its own terms.
How do I claim a deposit bonus?
Select it under Choose Promotion on the Deposit page before you pay. Other offers are claimed by opening the bonus and pressing its claim button, or from the Reward section.
Why isn't my bonus showing?
Most rewards are credited automatically once the conditions are met. Check that your phone is verified and the conditions are complete, then contact support if it still hasn't appeared.
Is the 45% commission a player bonus?
No. It is the advertised commission for affiliate partners, not a player promotion.
Safety and support
How old do I need to be?
18 or over.
How do I contact support?
Through Live Chat in the menu, or the Contact Us page.
Where can I get help with gambling?
Read our responsible gambling page.
How do I self-exclude or block my account?
Contact support by Live Chat or email. Self-exclusion can't be cancelled until the period you chose has ended. Support can also set deposit limits.
Is my money and data safe?
BN88 uses SSL encryption and states that player funds are held in segregated accounts. Never share your password or SMS code with anyone.
How do I raise a dispute?
Contact support by Live Chat or email with the date, time and any reference numbers. See Rules and Regulations for settlement rules.
Betting basics
What is a back bet?
A bet that an outcome will happen, for example that a team wins.
What is a lay bet?
A bet that an outcome will not happen. Lay bets are only available on the betting exchange, where you bet against other players instead of the house.
What are the minimum and maximum bets and payouts?
They vary by game, event and promotion. The limits are shown in each game's rules or on the betting slip.